Frequently Asked Question

We divide every project into short milestones (parts). By default, We prefer following the scrum methodology to execute the milestones but we can follow other models like a waterfall as per the customer's preference. Each milestone is systematically planned in a way that we release a certain part of the product to customers at the end of each milestone.

Yes absolutely! You can provide any changes in the requirements in the middle of milestones. Those requirements will be incorporated in future milestones and timelines and the cost is adjusted accordingly to give you a well-planned idea of the impact the changes carry hence allowing us to provide full transparency.

Normally the milestone duration can be b/w 2 weeks to 1 month unless the project is a very small project and requires less than 1 month.

Yes Of course! We allow you to view the actual product over a live URL/ live app so that we can get your feedback on the milestone. The feedback is taken care of immediately before the closure of the milestone so that the milestone can be frozen and we can move to another milestone.

Yes, We understand that you will get some new ideas when you see the whole product and they might be necessary for your business so that's why we provide a free support period post the end of all milestones to provide all the necessary bug support and minor change support.

Yes we provide a free support period which is typically 50% of the project duration. During this period, We fix any bugs or minor changes as per project requirements and customer needs.

As we plan the project in terms of milestones, the Same thing applies to payments as well, At the start of each milestone, We ask you for 60% of advance payment for that milestone ONLY. After the milestone is fully completed and closed as per your expectations, You pay the other half. To put it simply, As a vendor we carry the 40% risk in case we do the full work for the milestone and the project gets scraped or is not continued and you as the customer carry the other 40%.